Skip to main content
Home
  • Log in
  • Join us
  • Search

  • About occupational therapy
    • Find an occupational therapist
    • Become an occupational therapist
      • Become an occupational therapist brochure
      • Your stories
      • Become an OT support worker
      • New and returning OT learners
      • International students
      • Tips for your occupational therapy application
      • Career FAQs
      • Health and Care Professions Council
      • Degree Level Apprenticeship in Occupational Therapy
    • RCOT Informed Views
    • Working overseas
    • Working in the UK from abroad
    • Returning to practice
    • Occupational therapist career profiles
    • Living well in care homes (2019)
    • Commissioning occupational therapy
    • Employing an occupational therapist
    • Hear from learners and education providers (Blogs)
    • How do I become an OT?
    • Information for HEIs and accreditation 
    • OT learner resources
    • Practice-based learning
    • The Placement Café
    • Transitioning into practice
  • About us
    • About RCOT
      • Our brand
      • Our strategy
      • Our values
    • Join us
    • How we are run
      • Council and Boards
        • Council Vacancies
        • Council meetings and minutes
        • RCOT/BAOT Council
        • Chair of Council
      • BAOT/RCOT Annual General Meeting (AGM)
      • RCOT and public benefit
        • Public contributors
      • Statutory accounts
      • Download and accessible versions
      • Feedback from the consultation and how we responded
      • Frequently asked questions (FAQs)
      • Governance review
      • People and Nominations Committee
      • Senior leadership team and member get togethers
      • What equity, diversity and belonging mean to us
      • Where we are today
    • Our History
      • DipCOT
    • Specialist Sections
      • RCOT SS - Children, Young People and Families
        • Conference and events
        • Member resources
        • Clinical forums
        • Contacts and committee
      • RCOT SS - Housing
        • Catch up on webinars
        • Member resources
        • Conference and events
        • genHOME
        • Contacts and committee
      • RCOT SS - Independent Practice
        • Member interview: Mapule Masemola-Ralehika, our new EDB lead
        • Mapule Masemola-Ralehika (EDB Lead)
        • Contacts and committee
        • FAQs
        • Member resources
        • Medico-Legal Forum
        • Conference and events
        • Becoming an independent practitioner (member stories)
      • RCOT SS - Major Health Conditions
        • Member opportunities on committee
        • Member resources
        • Contacts and committee
        • Clinical fora
        • Conference and events
        • Palliative care journal articles
        • Cancer care journal articles
        • Cardiac and respiratory journal articles
      • RCOT SS - Mental Health
        • Research Contribution – Tony Chew
        • Member resources
        • Contacts and committee
        • Clinical forums
        • Conference and events
        • Eating Disorder clinical forum update
      • RCOT SS - Neurological Practice
        • Member resources
        • Clinical forums
        • Contacts and committee
        • Conference and events
      • RCOT SS - Older People
        • Member resources
        • Clinical forums
        • Contacts and committee
        • Conference and events
      • RCOT SS - People with Learning Disabilities
        • National and strategic updates from Jo Dwyer
        • Member resources
        • Contacts and committee
        • Conference and events
        • Clinical forum
      • RCOT SS - Trauma and Musculoskeletal Health
        • Member resources
        • Clinical forums
        • Contacts and committee
        • Conference and events
      • RCOT SS - Work
        • NEC member and treasurer Jo Hurford discusses women's health in the workplace webinar
        • RCOTSS Work National Executive Committee response: can and should OTs in occupational health settings deliver vaccinations?
        • Contacts and committee
        • Member resources
        • Events
    • Carnduff Learner Forum
    • Equity, diversity, and belonging
      • EDB Insights sessions
      • Public contributors
    • RCOT and sustainability
    • Chairs of Council and Fellows
    • Regional and local groups
      • RCOT Region’s committee elections
      • Eastern Region
      • London Region
      • West Midlands Region
      • Northern Ireland Region
      • Northern and Yorkshire Region
      • North West Region
      • Scottish Eastern Region
      • Scottish Northern Region
      • Scottish Western Region
      • South East Region
        • Opportunities on our committee
      • South West Region
      • Trent Region
      • Wales (Cymru) Region
        • RCOT Celebration of Excellence in Occupational Therapy Awards 2023 by Bryony Gettins
        • RCOT Wales Business Plan 2023/2024
        • Raising the profile of Equity, Diversity and Belonging in Wales
        • Meet your committee members
        • RCOT Innovation Award - A new approach to Dementia care
    • International affiliations
    • RCOT Branch resources
    • Work for us
    • Contact us
    • In remembrance
    • Join World Federation of Occupational Therapists (WFOT)
    • Working in the United Kingdom (UK)
    • Tax relief and insurance for RCOT members
    • Join Our Communities
    • Member Insights Panel
    • Our transformation
      • Follow our progress
      • Improving digital experiences
      • Reimagining communities
    • Workforce Strategy
  • News and events
    • News
    • Events
    • Your membership 2024/25
    • Blog
    • Annual Conference
      • Be a sponsor of Annual Conference
      • Call for papers / submit content
      • Explore this year's Annual Conference
      • FAQs
      • Look back
      • Our sponsors
      • Tickets and pricing
      • Use Annual Conference as CPD
    • e-newsletters
    • Occupational Therapy Week
      • Raising the profile of occupational therapy
    • Awards and funding
      • Dr Elizabeth Casson Memorial Lecture
      • Annual Awards
      • Merit and Fellowship Awards
    • BAOT/RCOT Annual General Meeting
    • Coronavirus (COVID-19)
      • NHS issues advice for private practitioners wanting to return to work in the NHS
      • Post-COVID Syndrome (Long COVID)
      • Long COVID and financial hardship
      • Preparing your child for returning to school
      • Practice placements crucial for sustaining the workforce supply pipeline
      • Recovering from COVID-19: Post-viral fatigue and conserving energy guides
      • Preparing for a return to school - how occupational therapists can help
      • The Big Rehab Conversation
      • Rehabilitation
      • RCOT supporting and safeguarding members returning to work during the pandemic
      • Staying well when social distancing
      • Scope of practice – things to consider during COVID-19
      • Your health and wellbeing during the COVID-19 crisis
      • Joint call for Personal Protective Equipment for AHPs and Social Care
      • Financial support announced for self-employed
      • Emergency Bill to strengthen COVID-19 response plans becomes law
      • Government issues ethical framework for Adult Social Care’s response to COVID 19
    • OTnews
      • Editorial Advisory Group
    • 2025 Elizabeth Casson Memorial Lecture
    • Maximise your membership
  • Promoting occupational therapy
    • Accreditation Process
    • Commercial advertising and sponsorship
    • How to work with the media
    • Inspire future occupational therapists: #ChooseOT
    • Job board
    • Podcasts
    • Posters and leaflets
    • RCOT Approved Learning Award
    • Innovation Hub
      • Research and innovation are everybody’s business’ – your opportunity to create a culture of continuous improvement
    • Policy and legislation
    • Small Change, Big Impact
      • Help and FAQs
      • Story wall
      • Share your story
    • Service Innovation
      • Roots of recovery: Occupational therapy at the heart of health equity
    • Social media
    • Supplier Directory
    • ‘Occupational therapy support’ leaflets
    • Wall of stories #ChooseOT
    • Occupational therapy in primary care
    • Lift up your everyday campaign
      • Lift Up Your Everyday - Mobility
      • OTLifeHacksforSchool
  • Practice resources
    • CPD portfolio
    • CPD @ RCOT
      • Bite-sized learning
      • Deep-dive Learning
      • Learning in Groups
      • Develop quality learning resources
      • Resources for Practice Educators
    • Library resources
      • Explore the library
      • Make the most of your search
      • Our enquiry service
      • RCOT OpenAthens
      • Copyright and permissions
      • Collection management policy
      • Archives/historical research
      • Library FAQs
      • NHS information services
    • Data and innovation
    • Occupational therapy topics
      • Assessments and Outcome Measures
      • Children and young people
      • Discharge to Assess
      • Digital occupational therapy
      • Housing
      • Keeping Records
      • Work
      • Leadership and Management
      • Medicines
      • Moving and Handling
      • Patient Group Directions (PGDs)
      • Primary Care
      • Public Health
      • Leadership
      • Rehabilitation
      • Scope of practice
      • Self–Management
    • Supporting pre-registration learners
    • RCOT publications
      • Latest publications
        • A-Z
      • A-Z
        • Our publications
        • Practice guidelines
        • Guidance and frameworks
        • Standards and strategy
      • Copyright and permissions
    • Professional Advisory Service
      • Professional practice enquiries service - FAQs
    • Assessments and Outcome Measures
    • Student and apprentices
      • RCOT Professional standards
      • Library and information service
      • CPD @ RCOT
      • RCOT Carnduff Learner Forum
      • Regions and local groups
      • Specialist Sections
      • Degree level Apprenticeships
    • Journals
      • Access BJOT
      • American Journal of Occupational Therapy (AJOT)
      • Australian Occupational Therapy Journal (AOTJ)
      • Canadian Journal of Occupational Therapy (CJOT)
      • Publish in BJOT
    • UNISON services and resources
      • Resources for BAOT UNISON stewards
      • UNISON FAQs
    • Standards and ethics
      • The AHP Health and Work Report
    • Evidence Spotlights
    • Research and Development
    • Top 10 research priorities​
    • NIHR Signals
    • Practice Guidelines
    • Empowered through experience: our placements at Calderdale Council
    • From psychology to OT: Becca's journey into occupational therapy
    • RCOT and HEE Projects
    • The Student Project: Four students, eight weeks, 118 assessments completed
    • Workforce survey report 2023
    • Living with Long Covid
  • Occupational therapy jobs
  • Contact us
  • Membership info

Search

See All Search Results

 

Join us and discover what delivering great healthcare should feel like

 

You are here

  • Home
  • Roots of recovery: Occupational therapy at the heart of health equity

Roots of recovery: Occupational therapy at the heart of health equity

Primary Care

“Long COVID is now causing increased disability threatening people’s abilities to work and function…. early upstream access to OT support in primary care has never been more needed.”  - GP, NHS Lanarkshire.

Primary care has a core role in tackling the causes and consequences of health inequalities. It is uniquely positioned in the heart of many communities and is the trusted first point of contact for medical and social needs.37 GP appointments make up 90 per cent of the public’s contact with healthcare professionals, providing a prime opportunity to reduce or minimise health inequalities.38 It is crucial to understand the local population of the GP surgery or primary care area. Then, building on this knowledge, to enhance the skill mix in primary care to target and tackle local inequalities.39

Across the UK, there is an expansion of occupational therapy roles in primary care to meet the increasing complexity of need that frequently requires more than a medical approach at a much earlier stage than secondary care. Occupational therapists are bringing their comprehensive understanding of why people, groups and communities are not able to engage in occupations that have health benefits. This includes identifying stigmatised and segregated groups that are at risk of exclusion from purposeful or chosen occupations.

Occupational therapists deliver community-based interventions, shaped around the needs and culture of the population, that prevent, maintain and improve recovery and occupational participation. This includes working with and empowering people, groups and communities to actively promote and manage their own health.40

Often occupational therapists see people who struggle to access, or benefit from, the existing primary care services of medicine, social prescribing and talking therapies but do not need referral to secondary care services. People may have higher degrees of complexity and undifferentiated diagnoses, where the presenting problem is not clear, but they have indicators which suggest serious underlying social or medical risk.41 An occupational therapist will work with them to make measurable changes in their everyday lives, so they are more active and able to look after themselves safely and effectively, to manage their home and access employment.

Work provides an income, benefits the family and society, and supports the economy. It is also an essential occupation to support longevity, health and wellbeing.42 Parental unemployment, for instance, is associated with poorer academic attainment in children.43 The GP is usually the first point of contact when someone’s health condition begins to affect their ability to work. Occupational therapists can support GPs with making judgements on fitness to work using the AHP Health and work report.44

This provides recommendations in highly specific terms about work ability, which GPs, employers and occupational health departments can implement to keep a person in work. Besides giving a detailed assessment of individual capacity and workplace requirements, occupational therapists can teach the person to manage any ongoing condition(s) and related symptoms such as pain and fatigue and deliver rehabilitation through agreed goals with the employee and employer.

Case study - Bwrdd Iechyd Prifysgol/Betsi Cadwaladr University Health Board

Awareness

The COVID-19 pandemic exacerbated the impact of already existing health inequalities in North Wales. Between 2017 and 2020 Wales had one of the highest populations of people living in poverty, with associated higher levels of health inequalities.

The protracted lockdowns led to an increase in loneliness, isolation, substance misuse and domestic violence, particularly for those who were shielding. This resulted in an increase in the need for urgent mental health support in primary care, backed by evidence from various sources, including the Population Needs Assessment for North Wales which clearly indicates that the number of patients with mental health problems is increasing.45

Action

Early in the first lockdown, the occupational therapy service in North Wales proactively acted to support primary care, reaching out to those who were shielding. This quickly grew into supporting individuals presenting at primary care with common mental health concerns.

From this, a co-production project developed, linking occupational therapy services with the I CAN programme – an established programme led by mental health services across North Wales offering drop-in community spaces, unlimited intensive employment support and volunteering opportunities, with an enhanced offer back to volunteers of support, supervision and reflective practice.

I CAN Primary Care was piloted with the occupational therapists completing assessments as an alternative to GPs, offering occupation-focused interventions and linking into local resources, including I CAN hubs. There were no restrictive eligibility criteria for access and the service was extremely responsive.

Advocacy

The I CAN programme offers easier, earlier access to prevent and mitigate health inequalities, practical help, and a focus on opportunities for people to get active again in their everyday lives.

Outcomes

An early evaluation of the programme demonstrated that:

  • Occupational therapists offered self-management interventions in 76 per cent of cases, compared with five per cent offered by the GP.
  • In 67 per cent of cases, GP appointment/s were avoided, either because an occupational therapist was able to complete the appointment or because follow-up appointments were not needed.
  • In 26 per cent of cases, a referral to the community mental health team was avoided.

Over a five-month period, working one day per week in the project, the occupational therapists saw 386 patients. The projected average cost-saving per person who saw an occupational therapist was £327.59.

“Whilst this has of course assisted in relieving the GP workload, [the occupational therapists] have given care GPs could not have provided. They have had support from our clinical team where necessary, and we have all benefitted from case discussions and reviews. However, their contribution has been very significant, particularly where they have enabled patients to manage anxiety and avoid medicalising it or indeed avoided medication, by using strategies I as a GP could not offer.” GP 46

“I was a mess. Thanks to her [the occupational therapist], my life is back on track.” Patient

Key elements to maximise impact

Establish and support occupational therapists where they can:

  •  Act as first contact practitioners in primary care, so people can initially self-refer before having a diagnosis, and can be directly triaged to the most appropriate services, e.g. mental health, frailty and falls, requests for GP fit notes.
     
  • Collaborate with people living with a range of health problems and chronic conditions, to overcome barriers so that they can participate in the occupations of life and improve their health and wellbeing.
     
  • Identify those people and groups who may be isolated or underserved by services and who therefore may not access occupations, activities or services, and then advocate between primary care staff and these people and communities to increase engagement in services and occupations that have health benefits.
     
  • Work in partnership with communities, e.g. people experiencing homelessness, asylum seekers and traveller communities, to design services that are accessible and acceptable, reducing any marginalisation or stigmatisation, and building independence in health management.
     
  • Identify early, and work with, those who are vulnerable to cumulative health and social risk factors, such as reduced functional ability and independence, loss of ability to cope and social isolation, work stress and sickness absence, and mental health crises. 

Return on investment

  • Occupational therapists, as advanced clinicians or first point of contact practitioners in primary care teams, can assess and intervene early before crisis occurs. GP patient contact costs £184 per hour (without qualification costs), compared with £120 for an advanced occupational therapist. 47
  • Public Health England has shown that moving a person from unemployment to work would save more than £12,000 per person over a one-year period.48 For every £1 invested in work stress prevention, a saving to society of £2 is made over two years.49
  • Occupational therapists can work with people with multiple pathologies such as diabetes and frailty to improve independence and self-management with safety, reducing demand and costs to primary and social care services.

Integrating occupational therapy into primary care offers a cost-effective solution that reduces pressure on GPs, reduces referral to secondary care, enhances timely hospital discharge, and keeps people independent at home.50

References

37.  Royal College of General Practitioners (2015) Health inequalities policy paper. London: RCGP. Available at: https://www.rcgp.org.uk/policy/rcgp-policy-areas/health-inequalities.aspx

38. Department of Public Health and Primary Care, University of Cambridge (2021) What can primary care do about health inequalities? Cambridge: University of Cambridge. Available at:  https://www.phpc.cam.ac.uk/pcu/what-can-primary-care-do-about-health-inequalities/

39.  National Health Service England (2018) Improving access for all: reducing inequalities in access to general practice services. London: NHS England. Available at:  https://www.england.nhs.uk/publication/improving-access-for-all-reducing-inequalities-in-access-to-general-practice-services/

40.  Clarke L, Shah-Hall M (2018) Making a contribution – occupational therapy in primary care. Occupational Therapy News Vol 26 8:18-20. Available at: https://viewer.joomag.com/occupational-therapy-news-otnews-august-2018/0458107001533892620?short&

41. Health Education England (2021) Roadmap to Practice for First Contact Practitioners and Advanced Practitioner Occupational Therapists in Primary Care. London: HEE. Available at: Roadmaps to Practice | Health Education England (hee.nhs.uk)

42.  Royal College of Occupational Therapists (2018) Getting my life back: occupational therapy promoting mental health and wellbeing in England. London: RCOT. Available at: https://www.rcot.co.uk/promoting-occupational-therapy/occupationaltherapy-improving-lives-saving-money

43.  Schoon I, Barnes M, Brown V, Parsons S, Ross A, Vignoles A (2012) Intergenerational transmission of worklessness: evidence from the millennium cohort and the longitudinal study of young people in England. London: Department for Education. Available at: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/183328/DFE-RR234.pdf

44.  Allied Health Professions Federation (2019) The AHP health and work report. London:
AHPF. Available at:
http://www.ahpf.org.uk/AHP_Health_and_Work_Report.htm

45.  North Wales Social Care and Well-being Improvement Collaborative (2017) North Wales Population Assessment 2017. Ruthin: North Wales Social Care and Well-being Improvement Collaborative.  Available at: https://www.northwalescollaborative.wales/north-wales-population-assessment/north-wales-population-assessment-2017/

46.  Foran A, Williams H (2020) Occupational Therapy in Primary Care During Covid-19: A review of innovative practice during COVID-19. (unpublished)

47.  Personal Social Services Research Unit (2020) Unit costs of health and social care 2020. Canterbury: PSSRU. Available at: https://www.pssru.ac.uk/pub/uc/uc2020/2-communityhcstaff.pdf

48.  Public Health England (2017) Making the economic case for prevention. London: PHE. Available at: https://publichealthmatters.blog.gov.uk/2017/09/06/making-the-economic-case-for-prevention/

49.  Public Health England (2017) PHE highlights 8 ways for local areas to prevent mental ill health. London: PHE. Available at: https://www.gov.uk/government/news/phe-highlights-8-ways-for-local-areas-to-prevent-mental-ill-health

50.  Brooks R, Milligan J, White A (2017) Sustainability and transformation plans: occupational therapists and physiotherapists can support GPs. British Journal of General Practice. 67(664). 525-526. Available at: https://doi.org/10.3399/bjgp17X693413


  • Occupational therapy jobs
  • Supplier directory
  • The Education Hub
  • Website terms and conditions
  • Privacy Policy
  • RCOT and GDPR
  • Compliments and complaints
  • Advertising Terms and Conditions
  • Press and media information

Get in touch

Royal College of Occupational Therapists
Phoenix House
106–114 Borough High Street
London SE1 1LB

 
020 3141 4600
hello@rcot.co.uk

Connect with us

Facebook
Twitter
Instagram
YouTube
LinkedIn

The Royal College of Occupational Therapists (or 'RCOT') is a registered charity in England and Wales (275119) and in Scotland (SCO39573) and a company registered in England (No. 1347374). VAT Reg. No. 242 7829 47.

© Copyright 2025 Royal College of Occupational Therapists. All rights reserved.